Resources

Tools and Guidance for Residents

reources

From Insight to Impact

Quick Links

Resident Standards

Policies & Procedures

Reports & Publications

Key Documents

Access Made Easy

Rights and responsibilities

Resident Standards

Resident Handbook

Complaints Policy

Customer Services 

Involvment & Consultation

key policies

Rights & responsibilities 

Leaseholder Service Charge Collection 

Noise Nuisance Policy

Responsive Repairs Policy

Rent Collection and Arrears Policy

yearly progress

Reports

Annual Report 2023-24

Annual Report 2022-23

 Agenda AGM 2023

RPRMO Business Plan 2023-26

Annual Report 2021-22