Leasehold Support

Your Home, Your Rights, Our Support.

LeaseHold

Clarity & Support 

Helping you navigate your responsibilities.

Providing clear advice and practical support for leaseholders, including help with service charges, disputes, and understanding your rights. We’re here to make leasehold living simpler and more secure.

Service charges

Leaseholders receive two service charge bills each year:

  • March – estimated charge for the year

  • October – actual cost from the previous year (may be higher or lower)

Charges must be paid within 28 days. Instalment plans are available, but the full balance must be cleared by the end of March.

If not paid, the Council may:

  • Involve your mortgage lender

  • Take legal action

  • Repossess your home as a last resort

If you’re struggling to pay, please contact us as soon as possible.

Insurance
  • Roupell Park RMO & Lambeth Council) are responsible for repairing the structure of your home and their own fixtures and fittings, but not your personal belongings.

Protect what matters
We strongly recommend taking out contents insurance to cover items like furniture, clothing and electronics.

You can:

  • Buy cover from a private provider.
  • Apply for affordable insurance through Lambeth Council.

Application forms for the Council policy are available at the Community Office.